Privacy Policy

Effective Date: November 1, 2023

Privacy Policy – this privacy policy which sets forth terms and conditions of personal data processing.

BEFORE YOU VISIT OUR WEBSITE OR USE THE SERVICE, PLEASE READ THIS DOCUMENT CAREFULLY AS YOU HEREINAFTER ASSENT TO ITS CONTENTS AND BINDING NATURE.

Scope of the privacy policy
1. At Dan Luckow Electric Inc, we are committed to protecting the privacy and security of the personal information of our customers and visitors.
2. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this Privacy Policy carefully to understand our practices regarding your personal information. “Personal data” is information relating to an identified or identifiable natural person.
3. This Privacy Policy applies to the personal data that Dan Luckow Electric Inc (“Dan Luckow Electric”, “we”, “us”) may collect from you and other users and visitors of our website and our services. Please read this Privacy Policy carefully before you visit our website or use our services. By visiting our website or using our services, you consent to our collecting, using, disclosing, and handling your information as described below.
4. This Privacy Policy does not apply to any de-identified information about you, or that is available through the public governmental, state registry, or other records related to your entrepreneurial or business activity.
5. You should not visit our website or use our services if:
  1. you have any concerns about providing information to us or it being used in any other way described in this Privacy Policy, or
  2. you do not agree with the provisions of this Privacy Policy.
  3. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this Privacy Policy carefully to understand our practices regarding your personal information.
Policy updates
1. Please review this Privacy Policy periodically, as we may update the terms at any time without prior notice. Your continued visiting of our website or using our services represent your acceptance of the revised terms. If you do not agree with any updates of policy terms at any time, you should cease visit of our website or use of our services.
Information We Collect
1. When we collect information
  1. We collect, process, store and use information about you when you visit our website and/or use our services, including, but not limited to, when you:
    Create an account on our website; Add information to an account; Submit a selling inquiry; Submit a support/contact request; Place a quote on the website; Create a username and password to access an account; Access an Account; Place an order on our website
2. Information submitted by you
  1. Personal data. We may collect Personal data that you provide directly to us, including but not limited to your name, contact information, email address, and other information you voluntarily provide when you interact with our website, place an order, or communicate with us.
  2. Information you need to submit to us may vary depending on your user type.
  3. We do not review or verify the validity, accuracy, or completeness of the information provided; therefore, we encourage our users to ensure that they provide information that is accurate, complete, and current.
3. Automatically collected information
  1. When you visit our website, we may collect certain information automatically, including you, your device, geographic location, cookies, log files, your MAC or IP address, browser type, operating system, referring URLs, pages you viewed, links you clicked, and the dates and times of your visits. We may also collect information about your usage and activity on our website. This helps us customize our website for you to make it more easily accessible and show you the most relevant content.
4. Information from third parties
  1. We may receive your personal information from other platforms to which you have previously granted the right to store, use and share your personal information.
  2. We will follow the US federal and / or state laws when it comes to servicing any request for erasing of personal information.
Usage and sharing of the collected information
1. We store, use and process your data:
  1. based on your consent. If you are a resident of California, you may opt-out at any time by submitting a notice to info@danluckowelectricinc.com;
  2. according to legal obligations in cases when we are required by law to store / use / process your data;
  3. in line with our legitimate interests: to protect our and your rights and interests, to improve our website and our business, etc.
2. We also store, use and process your data to:
  1. provide you with access to our website / services and their functionality;
  2. secure correctness of the data stored by us;
  3. diagnose our website / services technical mistakes and/or errors;
  4. prevent, identify, eliminate, mitigate, counteract any illegal activity,
  5. personalizing your experience on our website;
  6. processing and fulfilling your orders;
  7. responding to your inquiries, comments, or questions; and
  8. any other purpose specified in this policy and/or the purpose not prohibited by the US law.
3. We may use your data for marketing purposes, including communication about new functionality and other related information related to our website and services. Our website strictly follows applicable legislation governing unsolicited marketing emails. You can opt out of marketing communication at any time by selecting the unsubscribe option in the email you receive or by contacting us directly at info@danluckowelectricinc.com.
4. We may also store your information for retention purposes to comply with any applicable laws.
5. We may use the de-identified data for the continued research and development of our website and services. We may share the deidentified data with third parties.
6. We will store and use your personal information only for as long as is necessary to fulfil the purposes set out above.
Analytics
1. We may aggregate and de-identify personal data and use this data to analyze and monitor our service. In addition, we may analyze the general behavior and characteristics of service usage and may use this aggregated, de-identified data to maintain and/or improve our website and service. The general behavior and characteristics to be analyzed include user interface interactions with the mouse, touchpad and keyboard, etc. We may collect and use aggregated data through the service, through cookies, and through other means described in this Privacy Policy.
2. We can use cookies, pixel tags, web beacons, other analogous technologies in our website to gather information and statistics regarding your usage of our website, to make an analysis of usage of our website, and other purposes specified in this policy and/or the purpose not prohibited by US law.
3. You may reject cookie usage by selecting the respective setting on your web-browser. In this situation some parts of our website could be unavailable for you.
How can we share your information?
1. We will not sell, or rent any of your personal data without your permission, except for the cases stated by this Privacy Policy. Inter alia, we reserve the right to disclose personal information to third parties when we deem such action to be in our legitimate interests, in particular:
  1. to our trusted service providers and business partners who assist us in providing our services and operating our website;
  2. to comply with applicable laws, regulations, or legal processes – we may disclose personal information to law enforcement bodies and government agencies and officials if we believe in our sole discretion that it is absolutely necessary or appropriate to respond to a subpoena, court order, or other binding legal processes, comply with laws, report suspected illegal activity or violation of our terms and policies, or it is required in any other cases stipulated by the applicable laws;
  3. to protect and defend our rights, property, or safety or the rights, property, or safety of others;
  4. in connection with a merger, acquisition, or sale of all or a portion of our business – if we sell, buy, transfer, receive, obtain or alienate our website in part or in whole, and relevant disclosure is required by the respective counterparty, we can share your information with such a third party requesting the disclosure.
Data Location and Security
1. Dan Luckow Electric uses Siteground services to store information and data. For more detailed information, please check the privacy statement of Siteground.com
2. All information is stored by Dan Luckow Electric in the continental US.
3. We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
  
  Third-Party Links
4. Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of such third-party websites. We encourage you to review the privacy policies of those third parties before providing any personal information.
Your rights
1. If you are a resident of California, you can request to provide you with a copy of all the personal information that we store, use, and process about you.
2. You can request us to correct any mistakes, technical errors if the Personal data we store about you is inaccurate.
3. You can request us to stop processing your personal data or, if you are a resident of California or Virginia, to erase your personal data.
4. You can request to remove any unauthorized account depicting you or your likeness.
5. You have the right to opt-out of receiving promotional emails from us by following the instructions in the emails. Please note that even if you opt-out, we may still send you non-promotional messages related to your transactions or relationship with us.
6. You can reach out to us to exercise any other right that you are entitled to in the laws of the jurisdiction under US law from which you have accessed our website.
Do Not Track
1. We do not track our users for the targeted advertising, and therefore we do not change our data collection approach if we receive a “do not track” signal from your browser.
Children’s Privacy
1. Our website is not intended for individuals under the age of 18. We do not knowingly collect or solicit personally identifiable information from children under 18. If we learn that personal information from a child under 18 has been collected, that information will be deleted as quickly as possible. If you are a parent or guardian and believe that your child under 18 may have provided personal information to us, please contact us immediately at 800-237-4965, and we will promptly delete such information from our records.
General Data Protection Regulation
1. Our website is hosted in the United States and intends to cater its services predominantly to US users.
2. Users accessing our website outside of the United States, e.g. from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure that differ from United States laws, through continued use of our website, which is governed by US law, hereby explicitly agree to transfer their personal information to the United States and hereby provide their consent to such a transfer.
3. Our website adheres to US federal and state privacy laws. Users outside the US use our website at their own risk and it is their sole responsibility to comply with all US rules and laws regarding their use of our website.
California Online Privacy Protection Act (CalOPPA)
1. If you are a California resident, you have certain rights regarding the collection, use, and sharing of your personal information under the California Consumer Privacy Act (CCPA).
2. All users will be notified of changes in this Privacy Policy on our website.
3. If CalOPPA applies to you, you can review and request changes to your personal information by contacting us at info@danluckowelectricinc.com.
Accessibility Statement
Dan Luckow Electric Inc is committed to making sure that this website is accessible to everyone.
To make the use of the website a positive experience for all users, we endeavor to conform to the Website Content Accessibility Guidelines (WCAG 2.1 to level AA) in the design, testing and development of our website.
We continuously seek to enhance the website, and increase the accessibility of our digital content, for all consumers.
In addition, if you require an alternate format of our Privacy Policy or any other terms, conditions or forms on our website, such as a PDF copy of our Privacy Policy, please contact us at info@danluckowelectricinc.com or 800-237-4965 so that we provide a copy in an alternative format.
Lastly, if you have an accessibility-related question or comment, or if you are having difficulty accessing information on our website, please email or call us at the email address or telephone number listed above so that we can provide you with the information or access you need.